Pet Boarding Guest Services
Guest services for dogs and cats - comfort, care and play for pets in Melbourne
Explore Rooms & Book →At Welcome Boarding Kennels & Cattery, we believe every pet deserves a little extra care. That’s why our guest services go beyond boarding and daycare to include professional grooming, personalised room service, and a reliable pet taxi.
Whether it’s a bath and blow dry, a special meal, or safe transport to and from our Yarrambat pet hotel, our goal is to make your pet’s stay comfortable, convenient, and stress-free.
Benefits of Guest Services at Welcome Boarding Kennels & Cattery
Complimentary Bath & Blow Dry
All dog boarding guests receive a free bath and blow dry before check-out, so they go home looking and feeling their best.
Professional Grooming Options
From baths to medicated shampoos, we offer grooming services to keep your canine's coats clean, healthy, and shiny.
Convenient Room Service
Extra meals, treats, medication administration, and enrichment add comfort and variety to your pet’s stay.
Enrichment & Playtime
Choose from group or private play sessions, boredom-busting toys, and enrichment activities to keep tails wagging.
Pet Taxi Service
Our safe and reliable transport makes drop-off and pick-up easy for busy pet parents across Melbourne’s northern suburbs.
Tailored Extras for Every Pet
From extra care to pet postcards, we offer thoughtful add-ons to suit your pet’s needs and keep you connected while you’re apart.
Why Choose Welcome Boarding Kennels & Cattery?
Personalised Pet Care
At Welcome Boarding Kennels & Cattery, our caring team provides tailored attention for every dog and cat. From cuddles to playtime, we make sure your pet feels at home and well cared for throughout their stay.
Trusted and Approved
We operate in full compliance with the Government Code of Practice for pet boarding and are proud members of the Pet Industry Association of Australia. You can trust that your pets are in safe, professional hands.
Enrichment and Activities
Dogs enjoy social play in our fun doggy daycare and secure exercise yards, while cats explore our peaceful cattery adventure spaces. We focus on keeping pets active, engaged, and content.
Health & Hygiene
Cleanliness and safety are our top priorities. We maintain strict cleaning routines, enforce up-to-date vaccination requirements, and closely monitor every guest’s wellbeing.
Guest Services FAQ's
Yes, professional grooming is available as an additional service (fee applies). Plus, every dog enjoys a complimentary hydro bath before going home—so they return fresh, clean, and happy. Grooming is by appointment so must be booked in advance.
Yes we offer pick-up and drop off. Our air-conditioned vehicles provide convenient pet transport to and from most areas in Melbourne on weekday mornings.
We go the extra mile with a range of guest services including:
- - Pet taxi pick-up and drop-off
- - Extra grooming services
- - Room service menus and special add-ons
- - Social and private enrichment playtimes & boredom busters
- - Pet postcards so you can see what your furry friend is up to!