We offer both private and social shared accommodation. If sharing, your dog will only be paired with one other compatible guest.

Yes — we offer cosy heated rooms to keep your dog warm and snug during the cooler months. Our Deluxe Rooms and Deluxe Courtyard Rooms are indoors and climate controlled.

Yes! Our air-conditioned pet taxi service can collect or deliver your dog from most areas in Melbourne on weekday mornings.

Dogs must have a current C5 vaccination, and proof must be presented on admission. This helps us maintain a safe and healthy environment for every guest. Full vaccination, desexing and microchip requirements can be found in our conditions of boarding.

For the safety of all guests, cats must be up to date with their F3 vaccination. A valid vaccination certificate must be provided before boarding.

Yes. Our cattery is fully climate-controlled, ensuring your cat enjoys a calm, clean, and comfortable environment all year round — whether it’s the heat of summer or the chill of winter.

Our doggy daycare runs Monday to Friday from 7 AM to 6 PM. This gives your pup a full day of fun, play, and companionship while you’re busy with work or other commitments.

Yes! Safety is our top priority. Our play areas are secure, fully supervised, and run by trained pet care professionals. Your dog will enjoy socialisation and play in a safe, structured, and nurturing environment.

Preparing your dog for doggy daycare is simple:

• - Gradually socialise them with other dogs and people
• - Brush up on basic obedience
• - Ensure vaccinations and parasite prevention are up to date
• - Stay positive and calm at dropp-off - they are going to have a fantastic day!

Our program is designed to be more than just playtime. We balance active play, socialisation, and rest, giving your dog the perfect mix of exercise and relaxation — all under the loving care of experienced staff.

Yes, professional grooming is available as an additional service (fee applies). Plus, every dog enjoys a complimentary hydro bath before going home—so they return fresh, clean, and happy. Grooming is by appointment so must be booked in advance.

Yes we offer pick-up and drop off. Our air-conditioned vehicles provide convenient pet transport to and from most areas in Melbourne on weekday mornings.

We go the extra mile with a range of guest services including:

• - Pet taxi pick-up and drop-off
• - Extra grooming services
• - Room service menus and special add-ons
• - Social and private enrichment playtimes & boredom busters
• - Pet postcards so you can see what your furry friend is up to!